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This appendix contains the following information about troubleshooting:
D.1 Verifying Requirements
Nov 26, 2017 ERROR: Driver Installation Failed. There are not compatibiility settings for.jar files like.exe files. Any ideas?-McBean Submit to XDA Portal Quick Reply Reply. 14th February 2015, 12:43 PM #2 Senior Member. Thanks Meter: 53. Aug 07, 2016 Erro Java 8 151 no Windows 7, 8 e 10 32 e 64 bits 'Resolvido' (baixar, instalar e configurar). Duration: 4:22. Almeida Amaral 37,227 views. This error is often resolved by installing a Java version (i.e. 64-bit Java or 32-bit Java) that fits to the type of R version that you are using (i.e. 64-bit R or 32-bit R). This problem can easily effect Windows 7 users, since they might have installed a version of Java that is different than the version of R they are using.
Before you try any of the troubleshooting steps in this appendix, do the following:
- Check that the system meets the requirements and that you have completed all of the preinstallation tasks specified in Chapter 2, 'Oracle Database Client Preinstallation Requirements'.
- Read the release notes for the product on your platform before installing it. The release notes are available on the Oracle Database installation media. You can find the latest version of the release notes on the Oracle Technology Network Web site:
![Java Java](/uploads/1/1/8/5/118528010/369820580.png)
D.2 What to Do if an Installation Error Occurs?
If you encounter an error during installation:
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When you start Windows by using a normal startup, several applications and services start automatically, and then run in the background. These programs include basic system processes, antivirus software, system utility applications, and other software that has been previously installed. May 31, 2020 Using JPMView to examine installed Java packages There is a utility, provided as an on-line sample for Visual J, which allows you to explore the contents of the Java Package Manager, for example to verify that the Java packages you intended to download and install were actually installed on the client computer.
- Do not exit Oracle Universal Installer.
- If you clicked Next after you entered incorrect information about one of the installation windows, click Back to return to the window and correct the information.
- If you encounter an error while Oracle Universal Installer is copying or linking files, then see 'Reviewing the Log of an Installation Session' for interactive installations or 'Silent or Noninteractive Installation Response File Error Handling' for silent or noninteractive installations.
- If you encounter an error while a configuration assistant is running, then see 'Troubleshooting Configuration Assistants'.
- If you cannot resolve the problem, then remove the failed installation by following the steps listed in 'Cleaning Up After a Failed Installation'.
D.3Reviewing the Log of an Installation Session
When you run Oracle Universal Installer on a computer with no Oracle software installed, it creates a directory called:
During this first installation and all subsequent installations, Oracle Universal Installer records all of the actions that it performs in a log file in this directory. If you encounter problems during the installation, review the log file for information about possible causes of the problem.
Note:
- If you run Oracle Universal Installer during the time that Windows Scheduler jobs are running, then you may encounter unexplained installation problems if your Windows Scheduler job is performing cleanup, and temporary files are deleted before the installation is finished. Oracle recommends that you complete installation before the Windows Scheduler jobs are run, or disable Windows Scheduler jobs that perform cleanup of temporary files until after the installation is completed.
- Do not delete or manually alter the
Inventory
directory or its contents. Doing so can prevent Oracle Universal Installer from locating products that you install on your system.
Log filenames for interactive installations take the form:
For example, if an interactive installation occurred at 9:00:56 A.M. on February 14, 2005, the log file would be named:
See Also:
Silent or Noninteractive Installation Response File Error HandlingD.4Silent or Noninteractive Installation Response File Error Handling
To determine whether a silent or nonintereactive installation succeeds or fails, check the
silentInstallActions
date_time
.log
file, located in the DRIVE_LETTER
:Program FilesOracleInventorylogs
directory.A silent installation fails if:
- You do not specify a response file.
- You specify an incorrect or incomplete response file.For example, a common problem is that while all the database-specific data is filled out correctly, the staging area location may be incorrect. If this is the case, check the
FROM_LOCATION
variable and make sure that it points to theproducts.xml
file in the installation media. In the installation media, thisproducts.xml
is inclientstage
. - Oracle Universal Installer encounters an error, such as insufficient disk space.
Oracle Universal Installer or a configuration assistant validates the response file at runtime. If the validation fails, the installation or configuration process ends. Oracle Universal Installer treats values for parameters that are of the wrong context, format, or type as if no value was specified in the file.
See Also:
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'Reviewing the Log of an Installation Session' for information on interactive installation log filesD.5 Troubleshooting Configuration Assistants
To troubleshoot an installation error that occurs when a configuration assistant is running:
- Review the installation log files listed in 'Reviewing the Log of an Installation Session'.
- Review the specific configuration assistant log file located in the
ORACLE_BASE
ORACLE_HOME
cfgtoollogs
directory. Try to fix the issue that caused the error. - If you see the
Fatal Error. Reinstall
message, look for the cause of the problem by reviewing the log files. Refer to 'Fatal Errors' for further instructions.
D.5.1 Configuration Assistant Failure
Oracle configuration assistant failures are noted at the bottom of the installation window. The configuration assistant interface displays additional information, if available. The configuration assistant execution status is stored in the
installActions
date_time
.log
file.The execution status codes are listed in the following table:
Status | Result Code |
---|---|
Configuration assistant succeeded | 0 |
Configuration assistant failed | 1 |
Configuration assistant cancelled | -1 |
D.5.2Fatal Errors
If you receive a fatal error while a configuration assistant is running:
- Remove the failed installation as described in 'Cleaning Up After a Failed Installation'.
- Correct the cause of the fatal error.
- Reinstall the Oracle software.
D.6 Troubleshooting Inventory Issues
If you face any of the following situations for Oracle home, then run the
opatch lsinventory -detail
command to list the contents of the inventory and see section 'Recovering from inventory corruption' in the Oracle Universal Installer and OPatch User's Guide for information on fixing the issue.- Oracle home is cloned without completing the inventory steps.
- There is bad inventory.
- Inventory is not available but it is created when the Oracle Enterprise Manager Agent is installed in a separate Oracle home.
D.7 Cleaning Up After a Failed Installation
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If an installation fails, you must remove files that Oracle Universal Installer created during the attempted installation and remove the Oracle home directory. Follow the instructions in Chapter 5, 'Removing Oracle Database Client Software' to run Oracle Universal Installer to deinstall Oracle Database Client, manually remove the Oracle directory, and remove Oracle from the Registry Editor keys. Afterwards, reinstall the software.